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Privacy policy

Effective October 10, 2026

Information we processHow we use itService providersRetention & securityYour choices

This policy explains how NOVIQUILL LLC, a Massachusetts company, handles information through the Noviquill corporate website.

Questions about this policy or your information? Contact [email protected].

Information we process

When you contact us, we receive the name, email address, subject, and message you provide. Please include only the information needed for your inquiry.

Our server processes your IP address to deliver the website and limit abusive submissions. Rate-limit records are held temporarily in application memory and expire. Application logs record request methods, route patterns, response codes, timing, and random request identifiers. The application does not log message content or email addresses.

This website does not use analytics trackers, advertising cookies, or browser storage for contact submissions. Fonts and scripts are served from this website.

How we use information

We use contact information to read and respond to inquiries, carry on related correspondence, and address questions about our business. Technical information helps us operate, protect, and troubleshoot the website.

We do not use contact form submissions to subscribe you to marketing lists, and we do not sell the personal information submitted through this site.

Service providers

Contact submissions are sent through Resend to our email inbox. Resend and our email and hosting providers process information as needed to provide their services. Their processing may take place in the United States or other countries where they operate.

We may also disclose information when required by law or when reasonably necessary to protect legal rights and the security of our services. Information on an individual product website is subject to that product’s privacy information.

Retention and security

The website application does not keep contact messages in a database. Messages and related correspondence are retained in our email systems for as long as reasonably needed to handle the inquiry, maintain relevant business records, or meet legal obligations. Providers may retain operational records under their own retention policies.

We use reasonable technical safeguards, including encrypted connections in production, restricted server-side credentials, and input validation. No online service can guarantee absolute security.

Your choices and requests

You may contact us to request access to, correction of, or deletion of information you have provided. Depending on where you live, additional privacy rights may apply. We may need to verify a request and may retain information where legally required.

Providing information through the contact form is voluntary. You can also contact us directly by email. This corporate website is not directed to children under 13, and we do not knowingly seek their personal information.

Changes to this policy

We may update this policy as the website or our practices change. The effective date above identifies the current version.

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